Campus Location: Main Campus (Galloway)

Department: Event Services and Campus Center Operations

Salary Range: 51,479.83 - $58,462.13

Salary Information: Based on NJ Civil Service Commission regulations and is accompanied by an extremely competitive University benefits package

Work Hours: 35 hours per week

Brief Job Overview/Summary

Stockton University’s Office of Event Services & Campus Center Operations is seeking a highly organized and customer-focused Program Assistant to support the administrative and operational needs of the department. This position provides front-line customer service, coordinates office operations, supports event contracting and billing processes, and supervises student assistants. The Program Assistant plays an essential role in maintaining accurate documentation, ensuring smooth workflow, and delivering responsive service within a busy, service-oriented office.

Descriptions of Essential Duties/Responsibilities:

• Under the immediate supervision of the Executive Director of Event Services and Campus Engagement, the Program Assistant is responsible for the following:
• Provide administrative support for the staff of the Office of Event Services and Campus Center Operation with focus on event services and contracting functions. 
• Provide front line customer service. Assist with the coordination of office operations; route inquiries, distribute work assignments, and maintain effective communication within the unit. 
• Hire, train, onboard, supervise, and evaluate student assistants. Review student web-time for accuracy and generate reports. 
• Provide administrative support to the Assistant Director of Event Services, including preparing correspondence, maintaining contract and billing files, initiating billing requests, processing disbursements, collecting and tracking insurance documentation, and compiling data for financial reporting and record keeping. 
• Assist with data entry to support the configuration, maintenance, and daily operation of the 25Live event management system, including assisting with the pricing module and user account administration. 
• Complete data entry for event scheduling and produce system reports. 
• Order, track, receive, and reconcile receive supplies, purchases, and rentals. 
• Organize and track inventory of office and event-related equipment. Coordinate the delivery and return of items including but not limited to centerpieces, flags, banners, easels, and signage. 
• Assist with reviewing and disseminating printed postings and ensure posting areas are properly maintained. 
• Maintain office coverage and time-off calendars. Conduct initial review of web-time entries for completeness and accuracy. 
• Assist with customer service and onsite event management at events as assigned. 
• Assist and provide back-up coverage for other unit administrative staff as needed. 
• Provide other support and duties as assigned by the Executive Director of Event Services and Campus Engagement and/or the Assistant Vice President of Student Living and Learning. 

Required Qualifications:

• Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester-hour credits are equal to one (1) year of relevant experience.
• Four (4) years of professional position-related experience or possession of a bachelor’s degree from an accredited college or university or possession of an associate's degree; and two (2) years of professional position-related experience.
NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.

Preferred Qualifications:

• Experience working in a higher education, event services, or customer service environment.
• Familiarity with purchasing, billing, invoicing, or financial recordkeeping processes.
• Demonstrated proficiency with Microsoft Excel and/or Ellucian Banner.
• Knowledge of event management or scheduling systems (e.g., 25Live or similar platforms).
• Experience hiring, training, or supervising student or hourly staff.

Screening Information:
Screening of applications begins immediately and will continue until the position is filled.

How to Apply:
To apply please visit https://employment.stockton.edu or click the "Apply" button.

SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email:  CSC-Same@csc.nj.gov, or call 609-292-4144, option 3.

In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME Program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. Individuals applying for non-competitive or unclassified positions under this program should contact us to determine if they are eligible for the fast-track hiring process. 

Only electronic applications will be accepted. Please complete the online application and include the name, phone number and email of three professional references within the application in addition to the following required documents listed below. All required documents (Microsoft Word of PDF) must be submitted in order for your application to move forward. 

• A letter of interest describing qualifications and accomplishments
• Current resume